Privacy Policy

Last Updated: November 2025

1. Introduction

LqBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: Name, email address, phone number, and other contact information you provide when contacting us or inquiring about our services.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
  • Cookies: Small data files stored on your device. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about our services
  • Improve our website and services
  • Send you educational content and updates about our offerings
  • Comply with legal obligations
  • Protect our rights and prevent misuse of our services

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
  • Legal Obligation: Processing is necessary to comply with the law

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

LqBalance

14 Willow Lane, Brookford BF3 7QP, United Kingdom

Phone: +44 1632 410 582

Email: [email protected]